Frequently Asked Questions

  • We are located at 11315 Jackson Dr, The Plains, OH 45780, at the intersection of Jackson Dr and Arbor Dr, right next door to Eclipse Company Store along the Hockhocking Adena Bikeway.

    Please keep in mind that we are reservation only for now.

    Parking is available at the entrance to Eclipse Company Town off Johnson Rd, in the lots on either side of Eclipse Company Store, and in the small lot behind our location.

  • We rent electric bikes by the hour. Whether you are looking to cruise the Hockhocking Adena Bikeway all the way to Nelsonville, explore Athens, or just try an ebike for the first time, we have you covered.

  • You can reserve an ebike as little as one day in advance. Pick up as early as 9am. We close at 6pm.

  • 2 hours = $40

    4 hours = $70

    All rentals must be returned by 8pm regardless of when your rental begins. We hold your card open during the rental period.

  • We recommend booking through our online reservation system by simply clicking “Book Now” and following each prompt.

    Be prepared to show your ID upon pick up.

  • We rent the Lectric XP 3.0, available in both step-through and high-step frames. The Lectric XP 3.0 is known for being sturdy, easy to ride, and fun for riders of all experience levels and can accommodate riders from 5”-6’3”

  • Approximately 20 to 40 miles per charge depending on terrain, rider weight, motor assist level, and conditions. To be safe, plan to go no more than 25 miles.

  • Each rental includes the ebike, a foldable lock, any necessary keys including the ignition key, and comes equipped with a headlight and tail light. We will walk you through the basics before you head out.

  • Not at this time. All rentals are picked up and returned at our location at 11315 Jackson Dr. As our fleet grows, we plan to explore delivery options in the future.

  • Not currently. All bikes must be returned by 8pm on the day of rental. As we expand our fleet, we plan to offer multi-day rentals down the road. Ebike chargers use a standard household outlet, so charging overnight at home is simple when that option becomes available.

  • The Lectric XP 3.0 is water resistant and can handle light moisture, but we recommend avoiding riding in heavy rain or standing water. If the weather looks questionable on the day of your rental, reach out to us and we will work with you.

  • Renters must be 18 years old or have parental consent.

  • Cancellations made at least 48 hours before the scheduled rental start time are eligible for a full refund.

    • Cancellations made less than 48 hours before the rental start time will be charged 25% of the purchase total.• No-shows are non-refundable.

    • The Company reserves the right to cancel or modify reservations due to unsafe weather conditions, equipment issues, or circumstances outside our control. In such cases, a full refund or rescheduling option will be offered.

  • A helmet is included with every rental and we strongly encourage you to wear it any time you are on the bike. Your safety is our top priority.

  • Not at all. If you can ride a bike, you can ride an ebike. Most riders experience one or two abrupt starts as they get a feel for the motor assistance, and then settle right in. We will walk you through everything before you head out.

  • Our bikes are Class 2 ebikes, meaning the motor will assist you up to 20mph whether you are pedaling or using the throttle only. You are always in control of how fast you go.

  • Yes, the entire Bikeway is paved. You are also welcome to take your rental onto Athens city streets to explore local businesses and public spaces. Just be mindful of traffic and share the road and sidewalks responsibly.

    Riding bicycles on sidewalks is illegal in the downtown "uptown" area, specifically on Court Street, College Street (from Union to Mill), and the east side of Congress Street (from Union to W. State). While sidewalk riding is permitted elsewhere, it is generally discouraged, and riders must yield to pedestrians

  • The Lectric XP 3.0 weighs approximately 64 lbs. It is a sturdy, solid ride. If you have any concerns about handling the weight, just ask us and we will help you get comfortable before you go.

  • The Lectric XP 3.0 has a maximum rider weight capacity of 330 lbs. Please be mindful that the more weight you add, the shorter the range will be.

  • The Lectric XP 3.0 offers five levels of pedal assist, ranging from a light boost to full power, as well as a throttle for motor-only riding. You can dial it in to whatever feels comfortable and adjust on the fly.

  • Each bike comes fitted with a rear cargo basket for your essentials, and bungee cords are included. If you need extra carrying capacity, let us know ahead of time and we can install a front rack for you as well.

  • You will be given our contact number at pickup. If anything goes wrong out on the trail, give us a call and we will either swap your bike for another rental or come pick you and the bike up and bring you back. We have you covered.

  • Just keep in touch with us. We understand things happen. If your late return affects another customer's reservation, a $25 late fee may apply. Otherwise you will simply be charged according to our standard pricing structure.

  • Normal wear and minor cosmetic scuffs are expected and not a concern. In the event of significant damage, we will assess the situation and reserve the right to charge your card for the cost of repair, up to the replacement value of the bike.

  • A debit or credit card is required to rent. Your card is held open during your rental period but not charged until return. Please check back for updates on additional payment options.

  • Sidewalk riding rules in Athens are worth knowing before you head out. Riding bicycles on sidewalks is prohibited in the uptown area, specifically on Court Street, College Street between Union and Mill, and the east side of Congress Street between Union and West State. Outside of those areas sidewalk riding is permitted, but we encourage you to use bike lanes and the Bikeway where possible and to always yield to pedestrians when on a sidewalk. When in doubt, ride on the road and follow standard traffic laws.

  • Yes, there are several stops along the route. Starting from the Athens end and heading toward Nelsonville:

    • Athens County Welcome Center (667 E State St) — near mile 0, open Mon-Fri 9am-5pm

    • Athens Community Center (701 E State St) — near mile 0, open Mon-Fri 6am-9pm, Sat 8am-8pm, Sun 11am-7pm

    • The Little Red Depot (525 W Union St) — near mile 3.75, open 24/7

    • West State Street Park — near mile 4, open 24/7 April through October

    • Eclipse Company Town — near mile 7.3, open 24/7 (that's us!)

    • Beaumont Parking Area (Hamley Run Rd) — near mile 11, open 24/7

    • Robbins Crossing at Hocking College — near mile 16.5, open 24/7

    • Rocky Outdoor Gear Store (Nelsonville) — near mile 18, open store hours

    For the most up to date information, visit bikeathensohio.com.